Yazar "İdemen, Elif" için listeleme
-
Frontline employee age and customer mistreatment: a meta-analysis
Okan, Mehmet; Elmadağ, Ayşe Banu; İdemen, Elif (Emerald Group Publishing Ltd., 2020)Purpose: The purpose of this paper is to provide a comprehensive meta-analytic examination of the relationship between employee age and customer mistreatment. Drawing on socioemotional selectivity theory and taking the ... -
A qualitative approach to designer as a product cue: proposed conceptual model of consumers perceptions and attitudes
İdemen, Elif; Elmadağ, Ayşe Banu; Okan, Mehmet (Springer, 2020)‘Designer as a product cue’, which refers to the information presented about the product regarding the designer of that product, has increasingly been in use by marketers. However, there is a dire need to investigate its ...