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dc.contributor.authorİnanç, Sevim
dc.contributor.authorAyaz, Hüseyin
dc.date.accessioned2021-03-22T09:58:16Z
dc.date.available2021-03-22T09:58:16Z
dc.date.issued2018en_US
dc.identifier.citationİnanç, S., & Ayaz, H. (2018). Visitors satisfaction, perceptions: the case of Hatila Valley National Park. International Journal of Ecosystems and Ecology Science (IJEES), 8(1), 95-100.en_US
dc.identifier.urihttps://hdl.handle.net/11494/2778
dc.description.abstractThe National Park of Hatila Valley is one of the 40 protected areas of Turkey. It is of major ecological value, due to the existence of a large number of plant variety and biodiversity. Today, the protection status of the area does not exclude the continuation of human activities, particularly in relation to outdoor recreation activities. The present study was conducted with the use of a specially developed questionnaire, in order to examine visitors' satisfaction, regarding various factors, such as the region's natural characteristics, the level of service and the adequacy of the accommodation facilities for visitors. The main objective of this paper is to examine the level of visitors' satisfaction regarding the National Park of Hatila Valley area, in order to improve the efficacy of its management, particularly regarding the perceptions about the natural characteristics of the region, and the service and adequacy of the accommodation facilities offered to visitors. The measurement of service quality through visitor/customer satisfaction survey may be considered as the most reliable information for the performance evaluation of any organization. Thereby, it is possible to analyze consumer behavior and determine future improvement actions and programs based on the voice of the visitor/customer. The emerging results focus on identifying the factors affecting visitors' satisfaction level, as well as the critical points that the management authority of the National Park must concentrate its improvement actions.en_US
dc.language.isoengen_US
dc.publisherHealth & Environment Assocen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectVisitors' satisfactionen_US
dc.subjectEcotourismen_US
dc.subjectNational Parken_US
dc.subjectSPSSen_US
dc.titleVisitors satisfaction, perceptions: the case of Hatila Valley National Parken_US
dc.typearticleen_US
dc.relation.journalInternational Journal Of Ecosystems And Ecology Science IJEESen_US
dc.departmentAÇÜ, Orman Fakültesien_US
dc.authorid0000-0002-9154-266Xen_US
dc.identifier.volume8en_US
dc.identifier.issue1en_US
dc.identifier.startpage95en_US
dc.identifier.endpage100en_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.contributor.institutionauthorİnanç, Sevimen_US


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